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Solid State Amplifiers => The Newcomer's Forum => Topic started by: Jasz2 on September 25, 2016, 02:49:09 PM

Title: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on September 25, 2016, 02:49:09 PM
Hello All,

I have a Tech 21 Power Engine 60 that has a horrible hum. I've read on different forums that creating an XLR shunt usually eliminates the hum, so I tried that, with no luck. Can anyone please help me diagnose and fix this issue?

Thanks in advance,

Jim
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: J M Fahey on September 25, 2016, 08:12:26 PM
Define "horrible".
Does hum respond to ny control?
It hums strongly even with nothing plugged in the input?
Touch the speajer cone with a finger (I guess it´s open back), does the cone jump forward or backward and stay there?
If the latter, *disconnect* the speaker, set multimeterto 200V DC scale and check whether you have a DC voltage across speaker out terminals.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on September 26, 2016, 05:40:37 PM
Quote from: J M Fahey on September 25, 2016, 08:12:26 PM
Define "horrible".
Does hum respond to ny control?
It hums strongly even with nothing plugged in the input?
Touch the speajer cone with a finger (I guess it´s open back), does the cone jump forward or backward and stay there?
If the latter, *disconnect* the speaker, set multimeterto 200V DC scale and check whether you have a DC voltage across speaker out terminals.

The hum is constant, even without anything plugged in. It sounds similar to what you get when you hold the tip of the guitar cord. I can muffle the hum a little by turning the mid control all the way down, but it is still there.

Touching the speaker cone does nothing, the speaker doesn't move at all, even when turning the amp on and off.

Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on September 28, 2016, 05:25:33 PM
Anyone have any ideas as to what I should try next?
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: J M Fahey on September 29, 2016, 12:45:58 PM
I couldn´t find a schematic for it.
Just in case, write them, quote amp serial number, mention you have a repair shop (where you live) , that a customer brought one for repair and that you need a schematic for that.
Try to sound like a Tech with a working shop and not like "a musician with a soldering gun".
Worst case they will not answer or say "no way" ... which won´t change todays situation ... and they *might* send a copy.

I)n any case, I guess they use a couple chipamps , LM3886 or TDA7294 come to mind, take pictures showing them and also the power supply area, you *might* have bd or poorly soldered filter caps, always a cause for constant hum

You might also have poor ground/cracked solder around input jacks or pots, but we can´t trust plain guess, but do some testing.

Ok, go ask for that schematic and post some pictures :)
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 01, 2016, 02:35:44 PM
Quote from: J M Fahey on September 29, 2016, 12:45:58 PM
I couldn´t find a schematic for it.
Just in case, write them, quote amp serial number, mention you have a repair shop (where you live) , that a customer brought one for repair and that you need a schematic for that.
Try to sound like a Tech with a working shop and not like "a musician with a soldering gun".
Worst case they will not answer or say "no way" ... which won´t change todays situation ... and they *might* send a copy.

I)n any case, I guess they use a couple chipamps , LM3886 or TDA7294 come to mind, take pictures showing them and also the power supply area, you *might* have bd or poorly soldered filter caps, always a cause for constant hum

You might also have poor ground/cracked solder around input jacks or pots, but we can´t trust plain guess, but do some testing.

Ok, go ask for that schematic and post some pictures :)

Here are some pictures... I hope they look OK.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 02, 2016, 06:21:15 AM
Good pics :tu:

Q,  Was the hum always present or has it slowly got worse?
Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 02, 2016, 07:40:03 AM
Quote from: phatt on October 02, 2016, 06:21:15 AM
Good pics :tu:

Q,  Was the hum always present or has it slowly got worse?
Phil.

Hi Phil,

I picked it up used, from a guy who insisted that it "worked great", so I don't know.

Jim
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 02, 2016, 09:14:14 AM
OK, Then plug in a lead and with the other end gently contact the bare *Sleeve* to the metal case. Does the hum change in any way? (i.e. louder, softer or disappear)
Obviously Keeping away from the live mains wires.
You may have to scrape it a bit to make full contact with the case.

If no change then you will need a meter to test other stuff.
Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 02, 2016, 09:54:01 AM
Quote from: phatt on October 02, 2016, 09:14:14 AM
OK, Then plug in a lead and with the other end gently contact the bare *Sleeve* to the metal case. Does the hum change in any way? (i.e. louder, softer or disappear)
Obviously Keeping away from the live mains wires.
You may have to scrape it a bit to make full contact with the case.

If no change then you will need a meter to test other stuff.
Phil.

Touching the lead to the case makes the hum much louder with a loud pop when it first makes contact.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 03, 2016, 07:51:51 AM
I hope you used the Sleeve part of the plug and not the Tip which is signal Hot?
The Sleeve is at ground (circuit common) and in most cases it should also be connected to the Case Ground.

The Sleeve test should bridge the whole circuit common to the Case  and "IF" there is a grounding issue the hum "Should" be much less. Sorry if I was not clear.
Maybe do that test again With Volume at Zero then Sleeve to Case *Not the Tip*.

With ground path problems you have to find that break in the ground path which can be quite tricky. Without a schematic tiss very hard to point you to a possible solution. :(

I did find a PDF of the Power Engine manual for larger models and they have a Ground lift switch built in while your model has that silly plugin to ground the circuit which makes me think it's a ground path patch-up after thought.

If not a ground path problem then it could be power supply filtering and you will need to test voltages.
Q, Do you have a DMM?
Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 03, 2016, 08:06:05 AM
Quote from: phatt on October 03, 2016, 07:51:51 AM
I hope you used the Sleeve part of the plug and not the Tip which is signal Hot?
The Sleeve is at ground (circuit common) and in most cases it should also be connected to the Case Ground.

The Sleeve test should bridge the whole circuit common to the Case  and "IF" there is a grounding issue the hum "Should" be much less. Sorry if I was not clear.
Maybe do that test again With Volume at Zero then Sleeve to Case *Not the Tip*.

With ground path problems you have to find that break in the ground path which can be quite tricky. Without a schematic tiss very hard to point you to a possible solution. :(

I did find a PDF of the Power Engine manual for larger models and they have a Ground lift switch built in while your model has that silly plugin to ground the circuit which makes me think it's a ground path patch-up after thought.

If not a ground path problem then it could be power supply filtering and you will need to test voltages.
Q, Do you have a DMM?
Phil.

Hi Phil,

I did the test, correctly this time, and with the exception of a slight change in tone, the hum did not change.

I do have a DMM.

Jim
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 04, 2016, 08:18:42 AM
Hi Jim,,
Power up and measure and post the DC voltages;

First Supply rails , at the two big Electro's.
Expect to see maybe +/-35VDC with respect to common, or even +/-40VDC.

You can pickup circuit common from the con block next to the big Electrolytic's,,
The *Black* lead in the center of the two Yellows. There is usually just enough room to slip the probe down the back of the connector.
That black wire is circuit common and should also be case common. If not it could be the hum problem.
Remember the power is on and you don't want the probes to fall out and short the circuit.

Then there will be a preamp supply to run the small chips.
Those 2 large resistors on the edge of PCB in *image 0100* are likely the voltage drop resistors.
They are banded Brown Black and Red which is 1k (1,000 Ohm)
One side will read the same as the main supply while the other side should read +/-12VDC or maybe up to +/-16VDC. Don't worry if they don't read exact but they should be close to the same on each side.

Also with the power off; Set DMM to lowest Ohms, bridge the two probes together and note the reading.
If not zero then note the reading. you subtract that from the final reading.

Now check the resistance from that black wire in the conn block to the case. You may have to scrape the probe on the case a bit to make good electrical  contact before you get a correct reading. It may jump around a bit before you get a stable reading,,go with the lowest number you get.

Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 06, 2016, 07:59:09 PM
Quote from: phatt on October 04, 2016, 08:18:42 AM
Hi Jim,,
Power up and measure and post the DC voltages;

First Supply rails , at the two big Electro's.
Expect to see maybe +/-35VDC with respect to common, or even +/-40VDC.

You can pickup circuit common from the con block next to the big Electrolytic's,,
The *Black* lead in the center of the two Yellows. There is usually just enough room to slip the probe down the back of the connector.
That black wire is circuit common and should also be case common. If not it could be the hum problem.
Remember the power is on and you don't want the probes to fall out and short the circuit.

Then there will be a preamp supply to run the small chips.
Those 2 large resistors on the edge of PCB in *image 0100* are likely the voltage drop resistors.
They are banded Brown Black and Red which is 1k (1,000 Ohm)
One side will read the same as the main supply while the other side should read +/-12VDC or maybe up to +/-16VDC. Don't worry if they don't read exact but they should be close to the same on each side.

Also with the power off; Set DMM to lowest Ohms, bridge the two probes together and note the reading.
If not zero then note the reading. you subtract that from the final reading.

Now check the resistance from that black wire in the conn block to the case. You may have to scrape the probe on the case a bit to make good electrical  contact before you get a correct reading. It may jump around a bit before you get a stable reading,,go with the lowest number you get.

Phil.

So, I'm a total Newb... When you say "supply rails", are you referring to the Black and Yellow wires at the connector?

Jim
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 07, 2016, 03:47:18 AM
I've drawn up a generic Split rail power supply for you which is the most likely setup.
The Y/B/Y connector block is the secondary ACV from the transformer.
The Full wave rectifier converts the AC into DC voltages which power the circuit.
The 2 Big Electro cans filter the DC voltage ripple and that is the highest DC voltage which powers the main Chip. The voltages are then reduced via those 2 large 1k resistors and the Zener diodes regulate that to the required low voltage to run the preamps.
With probe in that black connector block just set your meter to DCVolts and the other probe to both ends of those 1k resistors. One side should be the power chip higher voltage and the other end should be the lower preamp voltages.

If you can't understand what is being explained then it might be wise to send it to a repair shop. :tu:
Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 07, 2016, 08:06:03 AM
Quote from: phatt on October 07, 2016, 03:47:18 AM
I've drawn up a generic Split rail power supply for you which is the most likely setup.
The Y/B/Y connector block is the secondary ACV from the transformer.
The Full wave rectifier converts the AC into DC voltages which power the circuit.
The 2 Big Electro cans filter the DC voltage ripple and that is the highest DC voltage which powers the main Chip. The voltages are then reduced via those 2 large 1k resistors and the Zener diodes regulate that to the required low voltage to run the preamps.
With probe in that black connector block just set your meter to DCVolts and the other probe to both ends of those 1k resistors. One side should be the power chip higher voltage and the other end should be the lower preamp voltages.

If you can't understand what is being explained then it might be wise to send it to a repair shop. :tu:
Phil.

I'm getting 40 VDC at the rail
The resistor nearest the input reads 41.8 and 15.21 VDC
The other resistor reads 41.8 and 15.5VDC
When I check the resistance from the black wire to the case, I get a reading of zero.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 07, 2016, 08:21:36 AM
Good effort.  :tu:
Then all the voltages are fine and common is grounded to case. 
So now the hard part is finding the source of the hum.

Before you dig further,, Q How bad is this hum?
Remember that a lot of gear does hum at least a little bit.
Keep in mind that if you are using amps in a bedroom and the volume is low *Normal hum* can be annoying but at gig levels you never hear the low hum.
So with the volume up at least halfway with music playing can you hear that hum?
Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 07, 2016, 08:29:33 PM
Quote from: phatt on October 07, 2016, 08:21:36 AM
Good effort.  :tu:
Then all the voltages are fine and common is grounded to case. 
So now the hard part is finding the source of the hum.

Before you dig further,, Q How bad is this hum?
Remember that a lot of gear does hum at least a little bit.
Keep in mind that if you are using amps in a bedroom and the volume is low *Normal hum* can be annoying but at gig levels you never hear the low hum.
So with the volume up at least halfway with music playing can you hear that hum?
Phil.

The hum is BAD, it is not a low hum. I've have many amps over the years, and have never had an issue like this. I could never dream of recording with this thing. It can be heard at low levels and increases as the volume is turned up.

Jim
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 08, 2016, 05:41:37 AM
If the Volume control can turn down the hum then that narrows it down to preamp as the volume is usually the only link between preamp and poweramp. :tu:

See C3 & C4 in my drawing, Now see if you can establish the location and Value of C3 & C4 on your circuit then tell us what value they are.
C3 & C4 are the filters for the preamp and they might need to be increased in value.
Follow the tracks from those big resistors to find  C3/C4.  Looks like C3 C4 are the black ones on the edge near the Zener diodes which are also connected to those tracks.
Zener diodes will be those little red parts.

Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 08, 2016, 12:26:37 PM
Quote from: phatt on October 08, 2016, 05:41:37 AM
If the Volume control can turn down the hum then that narrows it down to preamp as the volume is usually the only link between preamp and poweramp. :tu:

See C3 & C4 in my drawing, Now see if you can establish the location and Value of C3 & C4 on your circuit then tell us what value they are.
C3 & C4 are the filters for the preamp and they might need to be increased in value.
Follow the tracks from those big resistors to find  C3/C4.  Looks like C3 C4 are the black ones on the edge near the Zener diodes which are also connected to those tracks.
Zener diodes will be those little red parts.

Phil.

The value on those is 16V, 220uf

Jim
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 09, 2016, 07:33:10 AM
Hum,,, 220uF seems a bit low.  Replacement might be a little tricky and potentially destructive unless you are familiar with surface mounted components and Lead free solder.
You can raise that value without upsetting the PCB by simply adding more capacitors, see pic;

Now of course I'm just guessing the polarity and position of the parts so it's up to you to make certain which is which. just remember that the positive terminal of the capacitor goes to the pos rail and negative terminal goes to neg rail.
The junction in the middle of the two added caps will of course go to common. A couple of 470uF caps will raise the value to 690uF which should be enough. This saves you having to mess with the PCB and can be easy removed if it does not work. :tu:

One thing that does bother me is the 16Volt rating of the caps which is very close to the working voltage. Only .5 volt headroom. ouch!! :o
Others here will know far more about the limits but a rule of thumb, caps must be higher than the working voltage by 10~20%

in this case 15.5 + 10% = 17.2. So those caps are working on the limit. :-X
If you feel confident I'd replace the originals with 680uF 25 Volt caps.
Even 1,000uF will be ok if they fit.

Mass production procedures often use parts that are just on the limit, just long enough to get past the warranty time. :grr
Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 09, 2016, 08:48:32 AM
Quote from: phatt on October 09, 2016, 07:33:10 AM
Hum,,, 220uF seems a bit low.  Replacement might be a little tricky and potentially destructive unless you are familiar with surface mounted components and Lead free solder.
You can raise that value without upsetting the PCB by simply adding more capacitors, see pic;

Now of course I'm just guessing the polarity and position of the parts so it's up to you to make certain which is which. just remember that the positive terminal of the capacitor goes to the pos rail and negative terminal goes to neg rail.
The junction in the middle of the two added caps will of course go to common. A couple of 470uF caps will raise the value to 690uF which should be enough. This saves you having to mess with the PCB and can be easy removed if it does not work. :tu:

One thing that does bother me is the 16Volt rating of the caps which is very close to the working voltage. Only .5 volt headroom. ouch!! :o
Others here will know far more about the limits but a rule of thumb, caps must be higher than the working voltage by 10~20%

in this case 15.5 + 10% = 17.2. So those caps are working on the limit. :-X
If you feel confident I'd replace the originals with 680uF 25 Volt caps.
Even 1,000uF will be ok if they fit.

Mass production procedures often use parts that are just on the limit, just long enough to get past the warranty time. :grr
Phil.

Any recommendations on which brand capacitors I should purchase?

Jim
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 09, 2016, 08:55:37 AM
Brand is kinda irrelevant as it's just an amplifier.
Any reputable electronics parts supply store should have what you need.
I recycle a lot of electronic land fill So I don't need to buy Electros very often. ;)
Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 09, 2016, 09:05:36 AM
Quote from: phatt on October 09, 2016, 08:55:37 AM
Brand is kinda irrelevant as it's just an amplifier.
Any reputable electronics parts supply store should have what you need.
I recycle a lot of electronic land fill So I don't need to buy Electros very often. ;)
Phil.

Just wanted to make sure...

Thanks Phil!
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: Jasz2 on October 15, 2016, 10:55:28 AM
Quote from: Jasz2 on October 09, 2016, 08:48:32 AM
Quote from: phatt on October 09, 2016, 07:33:10 AM
Hum,,, 220uF seems a bit low.  Replacement might be a little tricky and potentially destructive unless you are familiar with surface mounted components and Lead free solder.
You can raise that value without upsetting the PCB by simply adding more capacitors, see pic;

Now of course I'm just guessing the polarity and position of the parts so it's up to you to make certain which is which. just remember that the positive terminal of the capacitor goes to the pos rail and negative terminal goes to neg rail.
The junction in the middle of the two added caps will of course go to common. A couple of 470uF caps will raise the value to 690uF which should be enough. This saves you having to mess with the PCB and can be easy removed if it does not work. :tu:

One thing that does bother me is the 16Volt rating of the caps which is very close to the working voltage. Only .5 volt headroom. ouch!! :o
Others here will know far more about the limits but a rule of thumb, caps must be higher than the working voltage by 10~20%

in this case 15.5 + 10% = 17.2. So those caps are working on the limit. :-X
If you feel confident I'd replace the originals with 680uF 25 Volt caps.
Even 1,000uF will be ok if they fit.

Mass production procedures often use parts that are just on the limit, just long enough to get past the warranty time. :grr
Phil.

Hi Phil,

I replaced the original caps with 680uF 25 Volt caps, and there is absolutely no change to the hum at all.

Jim
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on October 16, 2016, 06:34:57 AM
Oh dratz, :grr
Alright then things to try;
(I probably should have mentioned this before) :-[
Disconnect the ground wire, the Green one that bolts to the chassis from the PCB.
It connects the circuit common to the chassis. *Not* the one that comes from the Mains plug!!

Test by touching that tab on and off from the chassis if the hum is reduced when it's disconnected then the circuit is already grounded some other place causing a ground loop.

Some cannon sockets have pin1 internally connected to the mounting hole, inserting the screw then bridges pin 1 to the chassis. You have to pull them apart to see it. A simple test with meter can confirm that.

Leaves one other possible problem; that transformer is obviously for the balanced input BUT it has no shielding :o and could be an issue. Pro PA mixers would NEVER dream of using open frame xformers for balanced input because they are highly prone to picking up noise. :trouble :trouble :trouble

I'm thinking you might be able to bridge the leads on that transformer and see if that kills the hum. You may need to bridge the secondary side before it kills the hum. If it does then you found the problem and I can't think of any way to fix that except a complete replacement with a proper shielded unit.
the Jensen transformer site used to have a whole page of very useful PDF's with in depth info on transformers and the ways to use them.
Phil.
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: HutchAmpMan on May 12, 2023, 12:06:09 PM
I've got one of these in the shop right now.  There is a high frequency oscillation that is being fed to the power amp (causing it to heat up with no input and results in the buzz you hear. Pulled the PA (LM3876T) and the oscillation is present on the input to the chip, so back in the signal path from that.

What's irritating is the board mounted SMD chips don't have valid part numbers on them so it's going to be a reverse engineering job if the company won't cough up schematics and parts specs.

I'll have to ask the owner if he wants to go ahead with an expensive repair on an $350 amp or just leave it as an extension speaker (which he's already done)
Title: Re: Need Help - Tech 21 Power Engine 60 Hum
Post by: phatt on May 13, 2023, 07:18:33 PM
Welcome Hutch,
IIRC, there is an FX loop or Preout/Pwramp input.
Send a signal to return only which should disconnect the Preamp from power amp and see if that resolves the Buzz and over heating.
I know they run those LM chips at the voltage limit and they can fail if driven hard enough, especially if driving 4 Ohms.

Phil.